SMAX-PPM Integration 1.0

Service Management enables you to synchronize Service Management ideas and proposals with Project and Portfolio Management (PPM) using the On-Premise Bridge. You can then manage these records in PPM:

• After an idea is reviewed and approved in Service Management, you can choose to create a proposal in Service Management or PPM. If you choose to create a PPM proposal, the proposal's lifecycle will then be managed by PPM.
• After a Service Management proposal is reviewed and approved, you can create a project in PPM. You can then manage the project as a regular PPM project.