Validate a change task

Part of Workflow(s): Coordinate change implementation (ST 2.5)

Applies to User roles: Change Analyst

When a change task is assigned to you or your group, verify that the information is complete and that the task is correctly assigned before implementing the task.

To validate a change task, follow these steps:

  1. Click Change Management > Task Queue.
  2. Select Change Task from the Queue list, and then select Open Change Tasks Assigned to My Group from the View list.
  3. Find the change implementation task you want to validate. Use search or advanced search to find one or more records.
  4. Click a record to view its detail.
  5. Review the task to verify that it is correctly assigned and that the information needed to implement it is complete.
  6. If the task information and assignment are correct, build and test the change.
  7. If the task information or assignment is incorrect, reject the task.

 

Related topics

Reject a change task
Build and test a change
Searching records

Coordinate change implementation (ST 2.5)