Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Fixed Defects
HPE Cloud Service Automation
ID |
Problem description |
---|---|
Cannot upgrade to CSA 4.7 when Base DN in LDAP tab in the Organization detail is empty (Oracle only) |
|
QCCR1D225885 |
Login to consumer organization using SAML is not audited. |
QCCR1D228172 |
CSA46 Patch -> CSA47 upgrade failed Cannot log in as admin, when admin user is present in LDAP. hpcloud-idm-service.log contains following error: ... ERROR com.hp.ccue.identity.domain.UserAndRepresentationFactory - Failed to create user admin ... |
QCCR1D228319 |
IDM service unresponsive after few hours of run. All the threads in IDM blocked during auditing. CSA become unresponsive under load and thread dumps contain too many threads blocked on log4j, For example: Thread dumps default task-128" #2489 prio=5 os_prio=0 tid=0x000000004191f800 nid=0x93c waiting for monitor entry [0x0000000034bec000] java.lang.Thread.State: BLOCKED (on object monitor) at org.apache.log4j.Category.callAppenders(Category.java:204) - waiting to lock <0x00000006428c41d8> (a org.apache.log4j.Logger) at org.apache.log4j.Category.forcedLog(Category.java:391) at org.apache.log4j.Category.info (Category.java:666) atcom.hp.ccue.identity.service.IdentityServiceImpl.authenticatePassword(IdentityServiceImpl.java:447) at com.hp.ccue.identity.service.IdentityServiceImpl.authenticate(IdentityServiceImpl.java:168) at com.hp.ccue.identity.web.api.IdentityController.authenticate(IdentityController.java:155) |
QCCR1D226057 |
External Pricing - Correct price is not propagated to service in Propel Price is visible while ordering catalog item in Propel but when communicating between Propel and CSA, this price is lost. Since propel is creating service subscriptions based on subscriptions in CSA, the price is not visible in Propel either. |
QCCR1D227500 |
After creating an org and configuring LDAP, the user login action throws “Access Denied" error. It takes around ten minutes for the user to log in. |
QCCR1D228422 |
REST API fails when creating organization with name containing non-Latin characters (For example: Chinese). |
QCCR1D228484 |
Cannot order design with dynamic properties with the price when Propel has disabled external pricing Orders fail when external pricing is disabled in Propel configuration but Pricing service is selected in CSA Supplier. |
QCCR1D228510 | Create organization artifact REST did not honor group entry specified in request payload. Groups are not created within create organization REST call. |
QCCR1D228600 |
Cannot create group through artifact API using name with non-standard characters. Cannot use groups in Service Management Console that were created through Artifact API with name containing other characters then alphanumeric and '-'. |
QCCR1D228622 | Able to delete Organization having service subscriptions |
QCCR1D228716 | Transfer ownership operation fails even after the ownership is successfully transferred. It happens only when the user has different name and displayname. |
QCCR1D227441 | IdM Dependency - Async Roster API causing delay in the LDAP sync. The LDAP user will not be able to login to the CSA or Marketplace Portal immediately after the access control configuration in the organization. |
QCCR1D222070 (QCCR1D225115) | If you have providers with an environment and not force a build provider list/select provider list in the initialize phase, the environment filtering does not happen. Providers not defined in a resource environment are used during provisioning when internal actions for building and selecting from a resource provider list are not used. |
Installation, Initial Configuration, Upgrade, and Uninstallation
ID |
Problem description |
---|---|
Log in to MPP using a personal identity verification (PIV) card fails after an upgrade from CSA 4.5 to CSA 4.6. This issue is seen only in Linux environments. |
|
QCCR1D227552 |
In Content Store UI, there is a mix of capsules from ITOM Marketplace and local files displayed. There is also a filter that allows you to filter the capsules. This filtering works only for capsules coming from ITOM Marketplace and does not have any effect on capsules installed from local files. |
Cloud Service Management Console
ID |
Problem description |
---|---|
When creating or editing a string property on a component type or component template in the Designs / Sequenced / Components areas of the Cloud Service Management Console, the Property Value input may not be visible. |
|
QCCR1D228391 | Aggregation Fails when Sequential Design Resource Offering Contains Public Actions. It is not possible to aggregate a design that has 'vCenter Simple Compute - Server Flex CPU' and 'vCenter Simple Compute - Server Flex Memory' public actions assigned as User Operations on Resource Offering and used on Component in design. |
QCCR1D227645 |
Cannot use 'Look Up User' feature when user search base is not configured correctly. In Cloud Service Management Console under Organizations tile, select your organization-> LDAP configuration page. If user navigates to “Look Up User” button at the bottom of the screen and then provide an username for search, (For example: user1) [not part of the configured User Search Base], the user will be prompted with an error message - “A user could not be found in the configured LDAP directory with a user name of user1”. This message is not very clear or does not provide a hint for the user to re-configure the right group in User Search Base. |
Marketplace Portal
ID |
Problem description |
---|---|
HPE Cloud Optimizer (CO) is required for the Monitor Feature function to be realized in CSA 4.7. However, CO will not be released until after CSA 4.7. Support Matrix Needs To Be Updated To Include CO after the release. Infrastructure monitoring health status information is not available for infrastructure servers in Market place portal and Server Management Console even after configuring the Cloud Optimizer provider. |
Online Help
ID |
Problem description |
---|---|
Launching help content for adding upgrade path in offerings throws page not found error. |
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to clouddocs@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: