Use > Marketplace Portal > The Dashboard

The Dashboard

The Dashboard is the hub of the Marketplace Portal. The look and feel of the Dashboard allows you to quickly start shopping and place orders for service offerings. The Dashboard is considered dynamic because you can configure tiles you want displayed to support your organization.

The Dashboard layout is designed to help you easily and intuitively navigate within the Marketplace Portal.

From anywhere in the Marketplace Portal:

  • Click the organization logo to return to the Dashboard.
  • Click the magnifying glass to find a certain service offering, service instance, or subscription by a meaningful keyword. The Search Results view displays the keyword found only in service offerings, service instances, and subscriptions within your organization. This search action finds the keyword in the name, description, and properties of service offerings, services instances, and subscriptions. In the Search Results view, click on an object for more detailed information about a service offering or subscription. See "Global Search" in Marketplace Portal.
  • Click the shopping cart to review the service offerings you added to your cart.
  • Click the user name to display a drop-down list of the following navigation options:
    • Help: Open the online Help for the Marketplace Portal.
    • About: Display the UI Version and Server Version.

    • Log Out: Close and exit the Marketplace Portal.
  • Click the sidebar menu to display a list of all navigation links within the Marketplace Portal.
  • Click this link to open the online Help for the Marketplace Portal.

Note These navigation components display on either the right or left side of the Dashboard, depending on the language that is configured in your browser. See "Language Display" in Marketplace Portal.

Start Shopping

The Dashboard home page provides a variety of ways you can shop for service offerings and manage your requests and subscriptions.

  • In the Dashboard banner, click Start Shopping to open the Shop Dashboard view. In this view, you can browse the catalog of available service offerings and then place your order. See Shop for Services.
  • In the Dashboard, scroll up and down the rows of tiles to select service offerings by a category, such as Shop for Services, Manage Subscriptions, More Actions, and Discover More.

Tip If you do not want to go directly to the Shop Dashboard view and want to collapse the Dashboard banner, click . To expand the Dashboard banner, click .

Tip Click to display all tiles in a row. Click to hide all tiles in a row.

Tip Use your keyboard to navigate sections, rows, and tiles in the Dashboard. See the hotkeys described in "Keyboard Navigation" in Marketplace Portal.

Shop for Services

In the Dashboard, you can shop for service offerings by browsing the following categories:

  • All Services: These are all of the available service offerings in the catalog.
  • New Releases: These are services that have been recently added to the service catalog within the last 30 days. If you want to change the default, contact your CSA Administrator.
  • Featured Services: These are services that your organization is currently promoting. During organization creation, any category can be set as a featured service. Service offerings published under that category are treated as featured service offerings and will be populated in the Featured Services view. Contact your CSA Administrator for more information.
  • Popular Services: These are service offerings that are popular with other members of your organization. These are services that are in the top 10 service offerings for which a subscription request was submitted during the previous 30-day time period. Click the See More link to open the Popular Services view.

Tip Click to show service categories. Click to hide service categories.

Shop Dashboard

Click Shop Dashboard to browse and order services by certain categories, by keyword search, and by quick links to service offering filters.

You can browse services by categories, such as:

  • New Releases: These are services that have been recently added to the service catalog within the last 30 days. If you want to add or remove services in this category, contact your CSA Administrator.
  • Most Requested: These are service offerings that are frequently requested by other members of your organization. These are services that are in the top 10 service offerings for which a subscription request was submitted during the previous 30-day time period.

To shop and place your order, click the service offering image or name to open the Browse Catalog Details view. See "Browse Catalog Details" in Service Offerings

Quick Links

Use these links to filter service offerings in the Browse Catalog view:

Offerings for Review: Show All Items, Show Items That Require Review, and Show Items That Do Not Require Review.

Categories: Show All Items, and categories defined for your organization, such as Application Servers, Application Services, Backup Services, CRM, and so on.

Manage Subscriptions

Use this row of Dashboard tiles to go directly to views that help you manage your own subscriptions.

  • All Subscriptions: Manage service contracts you requested and view a detailed change history. The number in the upper right corner is the total number of subscriptions for all statuses.
  • Expiring Soon: View a list of subscriptions that are scheduled to end 30 days after the subscription started.

Most Requested

These are services that are based on the highest number of subscriptions. These are service offerings that have been requested the most by other members of your organization. Click the See More link to open the Popular Services view.

More Actions

Use this row of Dashboard tiles to go directly to views that help you perform other actions.

  • Notifications: View a list of your subscriptions and requests that are active and expired, including the date and time they became active or expired. If you are an approver of requests, you receive notifications about requests that require your approval. The number in the upper right corner is the total count of notifications.
  • My Services: Access, monitor, and perform actions on services you own. The number in the upper right corner is the total number of services you own.
  • My Orders: View a detailed list of all orders you submitted and their associations. The number in the upper right corner is the total number of orders for all statuses.
  • Review Requests: Approve requests for users you manage in your organization. The number in the upper right corner is the pending count of approval requests. Requests for new subscriptions and for modifications to existing subscriptions might require your approval before they can be deployed. If you are designated as an approver of requests, you are responsible for approving or denying requests made for a predetermined set of service offerings.

Administration

You must log in as the Consumer Organization Administrator to access this section in the Marketplace Portal Dashboard:

  • Manage User Subscriptions: Use this tile to manage a user's subscriptions in a certain organization. Select this tile to perform actions on a subscription on behalf of the original subscriber. For more information, see Manage User's Subscriptions.
  • Catalog Management: Use this tile to view, create, edit, and delete catalogs in your organization. For more information, see the CSA Management Console Help.
  • Offering Management: Use this tile to manage service offerings in your organization's catalogs. You can view, create, delete, publish, and unpublish services offerings. For more information, see the CSA Management Console Help.
  • Showback Report: Use this tile to go to HPE IT Business Analytics, which automatically gathers metrics from CSA to build key performance indicators. HPE IT Business Analytics provides scorecards and dashboards so that a Consumer Organization Administrator has insight into how to measure and optimize the cost, risk, quality, and value of IT services and processes. See the HPE IT Business Analytics Administrator Guide and the "Cloud Analytics" topic in the CSA Management Console Help for more information.

Discover More

Use this row of Dashboard tiles for hyperlinks to URLs customized for your organization by your CSA Administrator.

Pre-configured content will be visible in this tile, as specified for your organization by your CSA Administrator. This content can include your own custom code (HTML, CSS, or JavaScript) or an iframe.