Known issues, limitations, and workarounds

ID

QCCR1D228812

Problem

The privacy statement does appear to show up on 4.8MR bits on the initial MPP login screen at /org/<ORG_NAME>.  However, the next IDM screen you are navigated to when clicking "Log in" is where the issue lies. The screen apparently should, but does not show the privacy statement. 

Cause

Code defect

Workaround

The user could always manually go to the privacy link they have configured for the organizations privacy statement. This link is available in the Organizations > Organization Name > General Settings area.  Or, the user could simply return back to the main portal login page to view the privacy link.

ID

QCCR1D229293

Problem

Operation Orchestration displays: 403 Error when  trying to use direct link from HPE CSA using menu Workflows -> Orchestration in case that  LDAP Users does not Exist in OO 

Cause

Caused by defect  QCCR8C32250 in product HPE Operation Orchestration

Workaround

Modify URL of HPE Operation Orchestration to end with  /oo/login/login-form

or use seeded user admin for login to HPE CSA.

ID

QCCR1D235119

Problem

upgrade fails with "Read timed out" during processing "csa_remove_createdby_updatedby.plsql" file on SQL Server (check CSA\_CSA_4_80_0_installation\Logs\install.log to ensure it)

Cause

csa_remove_createdby_updatedby.plsql contains ALTER TABLE ... REBUILD statements that goes through all rows in table. So the REBUILD operation could timeout on huge databases.

Workaround

1) Edit CSA\scripts\mssql\csa_remove_createdby_updatedby.plsql and comment out all "ALTER TABLE ... REBUILD" statements at the end of the file. You can comment it out by enclosing all REBUILD statements to /* and */ (SQL comments). Save the file.

   2) Restart the upgrade process. It should end successfully.

   3) After upgrade it is recommended to apply the commented REBUILD statements manually, For example, using Microsoft SQL Server Management Studio.

Note: It could take several hours on big databases with millions of artifacts.

ID

QCCR1D235209

Problem

If [CLIENT:<prop>] token is used as parameter value of semantic validation parameters, then test (validation) fails with following error message:

Option property with the name <prop> is not found. If this refers to a new property, ensure that it is saved.

Test fails even if the [CLIENT:<prop>] is used on property <prop> and user filled "Input Validation" input fields.

Note: it is test issue only. In runtime tokens are resolved correctly.

Cause

1) if token [CLIENT:<prop>] is used as parameter value of  validation parameter  on user operation parameter <prop>

      and user filled Input Validation field input

   -> it is caused by UI, which does not replaces the [CLIENT:<prop>] token with string entered to Input Validation input field.

2) if token [CLIENT:<prop>] refers to another parameter of user operation

  -> it is caused by backend, which does not resolve tokens pointing to parameters of user operation when test is requested

3) if token [CLIENT:<prop>] refers option model property

  -> such token cannot be resolved because

       a) user operation does not have access to option model (e.g., user operation is on resource offering),

       b) option model can define more than one property of the name, so it is not possible to identify the property

Workaround

For all causes 1), 2), and 3) the workaround is

* enter value instead of  token [CLIENT:<prop>] used as user operation parameter value

  - once tested, change parameter value back to the token

ID

QCCR1D235356

Problem

CSA 4.8 Content Store, after installing a content through file, if we try installing the same content through HPLN, it does not prompt for re-install dialog for the first attempt.

Cause

Product Limitation

Workaround

1. Install the content from file system

2.Install the same content from HPLN it will fail for the first time

3. Re-installing the same capsule from HPLN will pass for the second time showing the Reinstall dialog box.

Refresh your browser after every attempt in case your browser is slow or lagging.

ID

QCCR1D235590

Problem

Import Preview fails while previewing the import of a design from an upgraded CSA instance into a fresh CSA 4.8 instance.

Cause

A constraint violation is indicated in the Preview

Workaround

Result of Import Preview can be ignored, and the design can be imported by clicking on Import button instead.

ID

QCCR1D234038

Problem

SAML configuration is lost after upgrade to CSA 4.8 from CSA 4.7

Cause

Process Limitation

Workaround

If SAML is configured in CSA 4.7 and you have upgraded to CSA 4.8, you need to configure SAML again.

ID

QCCR1D235507

Problem

Resuming a failed upgrade is failing on Oracle PCoE Environment because of the created_by and updated_by references in the scripts.

Cause

Resuming a failed upgrade is failing and csa\_CSA_4_80_0_installation\Logs\install.log contains error message that UPDATED_BY_ID columns is missing  

For example error message from Oracle database:

PL/SQL: ORA-00904: "UPDATED_BY_ID": invalid identifier

Workaround

Restore the database from backup taken prior upgrade and resume the upgrade again.

ID

QCCR1D228220

Problem

Health status is not updated for servers deployed on Helion Openstack (HOS) provider.

Cause

CSA is unable to retrieve the health status since CO is not supporting HOS 3.0. 

Workaround

It is a product limitation. No workaround available.

ID

QCCR1D225958

Problem

Missing data points when VM is powered OFF or Suspended.

Cause

Unable to plot the graph for missing data points.

Workaround

No workaround available.

ID

QCCR1D232661

Problem

Currently we do not support hybrid Cloud Slang-AFL flows in any combination.

Cause

It is a product limitation.

Workaround

The procedure on ‘Creating a topology Design with CloudSlang’ is available in the Topology Components Guide (Whitepaper). Refer to this guide for a workaround.

ID

QCCR1D228656

Problem

Unexpected Error occurred when a Component having Provider property mapping but not associated to any Provider Type is being used in Design.

Cause

User did not configure the provider prior to deployment.

Workaround

The log files will contain the appropriate error message about the missing provider. Once the provider is created, the error message will not be shown.

ID

QCCR1D234040

Problem

Configure Pools should come only to Designs which have existing server component.

Cause

There is currently no check in place to show Configure Pools only for Designs that have an existing server component since in case of Partial Designs, it is not possible to determine if the design will have an existing server component.

Workaround

No workaround available. This would not impact the other designs even though it is visible.

ID

QCCR1D227598

Problem

The SAML Authorization does not work if the access control is configured with the LDAP sub tree.

Cause

CSA does not support the LDAP sub tree for ACL when SAML is enabled.

Workaround

None

ID

QCCR1D234418

Problem

Upgrade from 4.6 to 4.8 is failing for windows with MS-SQL database

Cause

Snapshot Isolation not enabled for IDM.

Workaround

For Microsoft SQL Server, it is mandatory to enable the snapshot isolation for Identity management database which can be achieved through following two database statements:

ALTER DATABASE idmdb SET ALLOW_SNAPSHOT_ISOLATION ON;

ALTER DATABASE idmdb SET READ_COMMITTED_SNAPSHOT ON;

ID

QCCR1D218883

Problem

Custom changes in Elasticsearch configuration may be discarded during an HA upgrade installation.

Cause

Product defect.

Workaround

Custom changes from upgraded installation are stored in a backup folder in /elasticsearch/config/. Transfer custom changes from the older installation file into the upgraded file.

ID

QCCR1D187711

Problem

Topology components imported from Chef include an attributes parameter in their deploy operation, allowing customization of the provisioning of the Chef recipe. Properties passed in the attributes parameter are automatically converted to Strings. For example, an Integer component property of 3306 will be converted to "3306", and a Boolean component property of true will be converted to "true". If the Chef recipe is written to expect an Integer or Boolean input and not a String, the provisioning of the component will fail.

Cause

Product limitation

Workaround

The Chef recipe should be written or modified to expect String inputs.

ID

QCCR1D234562

Problem

SMC login fails if we disable HP SSO configuration manually on CSA 4.8 HA

Cause

Product limitation

Workaround

Open the file $CSA-HOME\jboss-as\standalone\deployments\csa.war\WEB-INF\applicationContext-security.xml and set checkSSOCookie value to false in the below mentioned section of bean and restart CSA service.

<beans:bean id="tokenValidityFilter"class="com.hp.csa.security.TokenValidityFilter">

<beans:property name="checkSSOCookie" value="true"/>

</beans:bean>

ID

QCCR1D186068

Problem

When importing an Operations Orchestration flow in the Designs / Topology / Components area of the Codar Management Console, if that flow contains an Input property with Type value of List of Values and From value of Prompt User from List – Selection List, the resulting component imported into CSA will have a property value of type String for this Input property. Instead of a list of values from which one or more can be selected, a single text input will be presented to the user for this property in both the Components and Designer areas.

Cause

The Designs / Topology / Components and Designs / Topology / Designer areas of the Codar Management Console do not have graceful support for multi-select properties such as these.

Workaround

In the text input for such a property, encode the property values using the appropriate delimiter, which is determined by the method the flow uses to parse the Input property. If the flow uses the Selection List Iterate operation that is provided with the Base content pack in Operations Orchestration, the delimiter (separator) is configurable and has a default of ‘|’. For example, the values ‘red’, ‘green’, and ‘blue’ would be specified as ‘red|green|blue’ (unquoted) if using the Selection List Iterate operation with the default separator value.

ID

QCCR1D207650

Problem

User cannot redeploy a package and scale out in a single operation.

Cause

Internally, redeploy and scale out are handled as two different operations. An operation is not designed to redeploy as well as scale out.

Workaround

Codar does not support scale out during redeploy in this release. In this release the user must first redeploy and update the instance. After the instance is updated, the user can scale out the deployed instance. Redeploy and scale out are not supported in a single operation. They must be performed as different operations.

ID

QCCR1D218693

Problem

Though an infrastructure design is selected, it is not displayed in the drop-down list in the Edit dialog box during a deploy release gate action.

Cause

Edit custom actions for partial design does not work properly.

Workaround

Do not edit the custom action. To update the custom action, delete it and add a new action.

ID

QCCR1D226788

Problem

Unable to search Add Group under Designer Access Control once a group name is modified under Organizations.

Cause

The group search works based on the name and not display name, hence when the display name is modified the underlying name remains unchanged.

Workaround

User should not modify the group name in Access Control Page, and rather delete and create a new group instead of modifying it.

ID

QCCR1D228515

Problem

Release Manager (RM) should be restricted from accessing the Design tab for which the RM does not have the permission as per OOTB Roles defined.

Cause

Role permission checks are not working for Release Manager after the new IDM changes.

Workaround

User can see the Design tab, but will not be able to perform any operations.

ID

QCCR1D234498

Problem

User is not able to navigate to Release Pipeline and other tabs under Release Automation.

Cause

This issue is occurring in Internet Explorer 11.

Workaround

Use supported versions of other browsers like Chrome.

ID

QCCR1D231875

Problem

Add Script Action – The previous data value is not cleared when the user changes OS Type.

Cause

This is a UI behavior.

Workaround

No workaround.

ID

QCCR1D235133

Problem

During XI Machine update, in one scenario, two machines are getting updated with same IP Address.

Cause

Missing validation in case of update.

Workaround

Edit the machine name and re-save to a different name.

ID

QCCR1D235259

Problem

Exception is seen for an empty design under release pipeline management when lifecycle default is set for just 2 lifecycles.

Cause

Validation Error due to an empty design.

Workaround

Workaround is to add a component to the design.

ID

QCCR1D235402

Problem

Search for pools is not working based on filter search criteria

Cause

This is a UI issue.

Workaround

No workaround available.

ID

AGMCR10C15744

Problem

Sequence designs are not visible in the Release Management tile because the 'Restricted User Access' is getting enabled by default.

Cause

This is in the case where CSA license is applied first and then Codar license is applied.

Workaround

The Administrator can go to Access Control on the Design and disable Restricted User Access.