Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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How to add a phase in a process
The following task describes how to add a phase within a process in Record Management:
Note
If you have development and production tenants, all configuration changes must be made on the development tenant. For more information about synchronizing the tenants, see Dev2Prod - How to synchronize your development and production tenants.
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In the main menu, select Administration > Configuration > Records.
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Select the record type from the drop-down box at the top of the screen and select the Processes and Rules tab.
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Select a phase in the process and click the Add Connected Phase icon . Alternatively, select a phase in the tree on the left, click Edit and click the Add Connected Phase icon . A new phase is added with a transition from the original phase.
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Select the Properties tab on the right and edit the Display name and Instructions of the new phase.
Note You can edit localization data for the Display name and Instructions fields. Click the ellipsis button to open the Localization Data dialog box and enter the required text in the relevant languages.
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If you want to designate the new phase as a Start phase for the process, select the Start phase check box in the Properties tab.
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Click Save to save your changes.
Note You cannot add phases in a process while in Comparison mode. You must switch to Standard mode to add the phases.
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