Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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How to create a project portfolio
Follow these steps to create a project portfolio in Service Management:
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From the main menu, select Plan > Project & Program > Project Portfolios. Service Management displays a list of project portfolios.
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Click New. Service Management displays a New Project Portfolio dialog box to gather basic information. Service Management does not assign an ID until you save the portfolio.
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Complete the following fields:
Field Description Title Enter a name for the portfolio. Description Enter a description that captures the details of the portfolio. Owner Select the person who manages the portfolio (normally, the Portfolio Manager).
Business unit Select the business unit to which this portfolio belongs.
You can select only business units that are in the Organizational group.
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Click Save when you are finished.
The portfolio is opened with the General tab displayed.
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