Use > Configuration Items and Configuration Item Types

Configuration Items and Configuration Item Types

Configuration Item (CI) is a component that needs to be managed to deliver an IT Service. Infrastructure CIs includes IT Services, hardware, software and so on. A Configuration Item Type (CIT) describes the type of CI and its attributes. Infrastructure CIT includes Computer, VMware VirtualCenter, Unix, FailoverCluster and so on. For a list of CITs used in OMi MP for Infrastructure, see the section CI Types Mapped in OMi.