Words and Phrases
Implement an Emergency change
Applies to User roles: Change Coordinator, Change Manager
Once an Emergency change has entered the Implementation phase, you need to implement the change. Once the change is implemented and all change tasks are closed, you should update the change record with actual implementation information.
To implement an Emergency change, follow these steps:
- Click Change Management > Search Changes.
- Locate the Emergency change through a search.
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Check that all change tasks that are associated with the Implementation phase are completed.
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Go to the Tasks tab, and close any open tasks. For details, see Close a change task.
Caution You will not be able to close the change if it has any open tasks.
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Complete the following fields:
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Actual Implementation Start
- Actual Implementation End
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Implementation Comments
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- Complete or update other additional fields if needed.
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Click Save to save the change.
Next, you need to review and close the change.