Install > Install and configure Smart Analytics > Install Smart Analytics > Install Smart Analytics on Windows

Install Smart Analytics on Windows

Before you install Smart Analytics, make sure that your servers meet the system requirements as specified in System requirements.

Caution If you are re-installing content servers for a different Smart Analytics deployment architecture, do not manually add or remove Smart Search content servers in the IDOLServer.cfg file when the installation is complete. Otherwise, you would encounter data loss when doing full index to index data.

To properly add or remove Smart Search content servers, see the following sections:

Add a content server for Smart Search

Remove a content server for Smart Search

Pre-install considerations

There are a number of key factors you should consider before deploying Smart Analytics:

  • Operating system Smart Analytics supports Windows family and Linux operating system. It is recommended that all servers used utilize the same OS for easy of management.
  • Storage I/O performance: Ideally, each SM Smart Analytics Component should have access to its own disk or partition, independently capable of 120 MB/s bandwidth and 180–200 IOPS (bandwidth being the more important metric).
  • Storage capacity: Due to bandwidth bottlenecks of conventional HDDs, it is recommended that the size of the partitions utilized for each SM Smart Analytics Component should not exceed 300 GB.
  • Network To properly interface with data repositories, Smart Analytics requires high-speed network access to the data repositories. In practice, this is accomplished by placing connectors physically “close” to the original data sources.

Install

To install Smart Analytics on a Windows-based system, follow these steps:

  1. Obtain the Smart Analytics installer for Windows.

  2. Unpack the .zip file and then double-click the setup application (setupSmartAnalyticsWindowsX64.exe).
  3. The HPE SM 9.50 SmartAnalytics Setup wizard opens. Read the introduction, and then click Next.
  4. Read the License Agreement. To continue the installation, select I accept the terms of the License Agreement, and then click Next.
  5. Select New Installation, and then click Next.
  6. Choose an installation folder, and then click Next. The default installation folder is C:\Program Files(x86)\HPE\Service Manager 9.50\SmartAnalytics.
  7. Select Quick Install or Advanced Install as your installation type, and then click Next.
  8. Continue with the corresponding installation steps.

  9. The Start Service page opens when the installation is complete. If you want to start the services now, select Yes and then click Next. Otherwise, select No and then click Next

    Note HPE recommends you to start the services manually after you configure the .cfg files for each connector.

  10. If you selected Yes in step 8, the Import OOB Data page opens. If you want to import the out-of-box data now, select Yes and then click Next. Otherwise, select No and then click Next.

    Note Importing the out-of-box data will erase the previous data for Hot Topic Analytics.

    You can also import the out-of-box data at any time after the installation, by running the <Smart Analytics Installation>/OOBData/oobdata.cmd file.

  11. Wait a few minutes for the installer to finish starting the services and importing the OOB data, and then click Done.

    Note  

    • Make sure that all the required components are started. If not, you need to start the corresponding component manually.
    • Under some circumstances, users are unable to connect to the main server in Service Manager while the status of HPE SM Smart Analytics Main Server shows Started in the Services snap-in. You can check <Smart Analytics Installation>/IDOL/logs/application.log to see if agentstore was started. If not, restart the HPE SM Smart Analytics Main Server service to troubleshoot the problem.

Post-install actions

After installation, you can modify the following configuration files to change the previous settings:

  • Smart Analytics main server: <Smart Analytics Installation>/IDOL/IDOLServer.cfg
  • Image server: <Smart Analytics Installation>/ImageServer#/ImageServer#.cfg
  • Image proxy server: <Smart Analytics Installation>/ImageProxyServer/dah.cfg

    This is only required if you have installed multiple image servers in the distributed mode.

  • Content server: <Smart Analytics Installation>/Content#/Content#.cfg

  • CFS server: <Smart Analytics Installation>/CFS/CFS.cfg
  • SharePoint connector: <Smart Analytics Installation>/SharepointRemoteConnector/SharepointRemoteConnector.cfg

  • OMNI group server: <Smart Analytics Installation>/OmniGroupServer/OmniGroupServer.cfg

  • HTTP connector: <Smart Analytics Installation>/HTTPConnector/httpconnector.cfg

  • File system connector: <Smart Analytics Installation>/FileSystemConnector/filesystemconnector.cfg

  • Portal content: <Smart Analytics Installation>/Content-SMSP/Content-SMSP.cfg

  • Query Manipulation Server: <Smart Analytics Installation>/QMS/QMS.cfg

Note If you installed any connectors, you may need edit their configuration files manually. For more information, see Configure connectors.

Restart the corresponding components after you modify the related configuration files.

Tip If you want to uninstall SM Smart Analytics, see Uninstall Smart Analytics.