Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Upgrade > Upgrade the platform components > Upgrade the Solr Search Engine

Upgrade the Solr Search Engine

To upgrade the Solr Search Engine, follow these steps:

Make a backup of the following items in your existing installation:
- The search engine installation folder. For example, C:\Program Files\HPE\Service Manager 9.40\Search Engine Backup
- The files to be modified by the unload files in the KM installation package.
- The schemastub.xml file under the <SM server>/RUN/km/styles/ directory.
Make sure your Service Manager server and clients have upgraded to version 9.50.
Stop your Solr Search Engine.
Install the new Solr Search Engine. For details, see Install and configure the Solr Search Engine.
If you are running a 9.3x version of the Service Manager applications, load QCCR1E91035_SM940_SM930.unl into your Service Manager system.

Caution Skip this step if you are running the Service Manager 9.40 or later applications.
Restart your Solr search engine.
Reconfigure your search servers and knowledgebases, and then perform a full re-index of all of your knowledgebases. For details, see Install and configure the Solr Search Engine.