Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Request Management > Request Management user tasks > Create, Update or Retire Service Request Catalog Item > Access a line item view

Access a line item view

Applies to User Roles:

Request Coordinator

Request Administrator

System Administrator

The Line Item view form displays the ordering controls that were set in the Catalog for the part and copied over to the line item during the request process (see Catalog Operations).

Click Request Management > Line Items > Line Item Queue.
Use search or advanced search to find one or more records.
Select a target record to view.
To see different views of the data, click More or the More Actions icon, and then select Alternate Forms to select an alternate line item view.

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