Administer > Service Request Catalog Customization Guide > Service Request Catalog customization > Customize Error Messages for Third Party Applications

Customize error messages

You can customize error messages that appear when you launch third party applications. These messages have default content but you may want to change them. To customize error messages, follow these steps:

Tip It is always a good idea to make a backup of any system files before you make changes to them. If an error occurs later, you can always return the file to its original state.

  1. If necessary, stop the server.

  2. Open this file with a text editor:

    C:\...\src-9.51\resources\client\en\Custom.properties
  3. Locate this section:

    # Customizable error message properties
  4. Each message consists of a property ID that you should not change, and a property value that you can change.

    Property ID Property value

    default_error_title          = Error
    default_success_title        = Success
    default_error_message        = Message {0}.
    default_success_form_message = Your information is posted.

    Edit one or all property values as necessary.

  5. Save and then close the file.