Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Administer > Application setup > Process Designer > Process Designer security model > Multiple security roles

Multiple security roles

When an operator has multiple security roles, the operator's data access rights are combined to give the operator the greatest data access.

When the rights do not include specific allowed statuses and allowed categories, all statuses and categories are available for the role within the area. Refer to the following examples:

If an operator has view rights for one role in an area and update rights for another role in that area, then the operator has view and update rights for the area.
If an operator has allowed statuses and allowed categories specified in one role and not in another role, then the operator is able to access all categories and statuses for the area.
If an operator has multiple roles that include different allowed statuses and allowed categories, the allowed statuses and allowed categories are merged so that the operator has all allowed categories and allowed statuses. No allowed statuses and allowed categories are duplicated.
If an operator has multiple settings because the operator has been assigned multiple roles, the operator only has the actual settings for the first settings in the operator record .

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