Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Administer > Application setup > Controlling user access and security > License tracking > Named users

Named users

HPE Service Manager uses the software license agreement, which provides for two types of licensed users: named users and floating users.

Named users are users who are always authorized to log on to the Service Manager system when either floating user licenses or named user licenses are available. Floating users are limited to a maximum number of concurrent logins as defined by the floating user license. The Service Manager license key password file encodes the number of named users and floating users in the system as separate values. You can define as many named users as you want. If the number of named users logged on exceeds the limit of named user licenses, the surplus named users consume floating licenses to log on to the Service Manager system. Floating users also consume floating licenses when they log on. If all of your floating licenses have been used, Service Manager denies access to any additional unique floating users. Unique named users will still be able to log in if Named licenses are available. If all named licenses and floating licenses are used, no additional unique users (named or floating) will be able to connect.

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