Words and Phrases
Administer > Application setup > Views and favorites administration > Autoformatting > Remove an autoformatting rule
Remove an autoformatting rule
Applies to User Roles:
System Administrator
To remove an autoformatting rule, follow these steps:
- From the System Navigator, click Service Desk > Interaction Queue.
- From the Queue menu, select Approval to open the Approval Queue.
-
Click More or the More Actions icon, then Customize Current View.
The Configure View Properties wizard opens.
- Click the Autoformat button.
- Select the rule to remove.
- Click Remove Rule.
- Click Yes to confirm your choice.