Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Change Management > Change Management overview > Release Management > Release Management phases > Release Management: Plan and design phase

Release Management: Plan and design phase

The second step in the release process is the creation of a plan identifying the activities and the resources required to successfully deploy a release into the production environment. The following is a summary of the release planning activities.

Identifying scope and content of a change, and the release requirements for successful deployment
Performing a risk assessment for the release and obtaining the appropriate approvals
Prioritizing, planning, and scheduling release activities
Establishing a suitable team for the release if required
Coordinating with experts and interested parties to determine the required resources and strategy for the release
Documenting and tracking all release planning activities

Release Management has no out-of-box tasks for the Plan and Design phase. However, it contains the plan and design approval type. This approval must be met in order to advance to the next phase (Build and Test).

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