Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Get started > Accessing Service Manager > Log on from the Windows client > Connections dialog

Connections dialog

When you launch the HPE Service Manager Windows client, the Connections dialog box appears. You can use the dialog box to set up new connection shortcuts to the server and to manage existing connections shortcuts.

The Connections dialog box is important if you are an administrator using the Client Packaging Utility to create a single branded installation.

Click the filter button to filter server connections so that only a few connections are displayed or a specific connection is displayed. By typing the beginning letters or complete name of the connection in the filter text box, so only those connections that match what you type appear in the list of server connections.

Note Some options may not be visible on a repackaged client.

The Connection tab on the Connections dialog box has the following options.

Option	Default value	Definition
Name	New_configuration	Type the name of this connection.
Use Login/Password	Enabled	When this option is enabled, Service Manager uses the login name and password information defined in the Connection dialog to create a client/server session.
Use Trusted Sign-on	Disabled	When this option is enabled, Service Manager uses the login name and password information defined in a trusted authentication source, such as Windows Integrated Authentication, to connect to the server.
User name	Windows user name	Type your user name to log on to the named server.
Password	None	Type your password to log on to the named server.
Remember my password	Disabled	Select this option to log on automatically without retyping your user information each time.
Automatically login	Disabled	Select this option to log on automatically when you start the Service Manager client.
Server host name	localhost	Type the name of the Service Manager server.
Server port number	13080	Type the port number assigned to the Service Manager server. The default Service Manager port number is 13080.
Language	None	Choose the language to use for this session. You may want to create session connections in multiple languages if you work with international customers.
Connection identified by a color	Disabled	This option enables you to assign a different color to each connection. By default, all client connections have the same background color as your Windows text editor.
Connection color	None	Choose a standard or custom color from the color palette. Tip A custom color can improve the contrast or identify multiple connections. Lighter colors improve the readability of the forms.

Advanced tab

The Advanced tab on the Connection dialog has the following settings.

Option	Default value	Definition
Compress SOAP messages	Enabled	When this option is enabled, SOAP messages are compressed by using GNU zip (gzip) encoding. Gzip works similarly to WinZip™, a compression utility for Windows. Note You can disable this option globally in the sm.ini file.
Use SSL Encryption	Disabled	When this option is enabled, server’s demonstration certificate is used to encrypt your data when transmitting it. Note You can enable more robust SSL encryption options from the sm.ini file.
Trace SOAP traffic	Disabled	When this option is enabled, the client logs SOAP messages.
Connect to External Load Balancer	Disabled	When this option is enabled, the Windows client supports an external hardware load balancer.

Send Help Center feedback