Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Administer > Database administration > Data persistence > Database record auditing > Add an audit specifications record

Add an audit specifications record

Applies to User Roles:

System Administrator

To add an audit specification record:

Click Tailoring > Audit > Audit Specifications.
Type a file name in the Filename field.

In this example, type contacts.
Enter unique keys in the Unique A, B, C, or D field.

The Unique key for the contacts file is contact.name. In this example, type contact.name in the Unique A field and leave Unique B through D as NULL.
Click Add.

When Service Manager records an Audit Log record, for example, the contact name Teresa Chan, the Filename field is recorded in the Audit Log as contacts and the Unique A field is recorded as TERESA CHAN.

The contacts Audit Log record then has a unique association with a contacts record. You can generate new Audit Logs based on the data found in the previous log record for a specific device.

Note: A device is also referred to as a Configuration Item (CI).

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