Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Install > Install language packs > Install the Service Manger 9.51 language packs > Installing language pack > Service Manager language pack setup > Reviewing the results

Reviewing the results

After you apply the language packs to your system, you will be able review the list of updated objects.

Follow these steps to review the results of the update:

Log in to your Service Manager server as a System Administrator.
Go to System Administration > Ongoing Maintenance > Upgrade Utility > View/Merge Results.

Service Manager displays the Applications Patch Results (Release Type: Content) screen.
Enter optional search criteria, and then click Search.

Service Manager displays the results of your search. For more information, see Description of View/Merge results
Click a record in the list to review it.

Description of View/Merge results

The search criteria, search results, and a description of the applicable action for each result are described in the following table.

Fields and applicable actions for each result
Field	Definition
Object Name	Enter the name of the object you want to search for, or leave this field blank to return objects with any name. The object name is typically the unique identifier in the database table specified for the object type.
Object Type	Enter the type of object you want to search for, or leave this field blank to return all object types. The object types for language pack are: format, scmessage, help, htmltemplates and unitofmeasure.
Result: Added	Select this option to search for new objects that were added to the system by the patch. These objects did not exist in your system before this update. For objects with this result, no further action is necessary.
Result: Error	Select this option to search for objects that encountered an error while being updated by the Applications Patch Manager. For more information about the error, review the `sm.log` file. Required Action: Fix the cause of the error in a copy of your production system, and then apply the language pack again.
Result: Forced	Select this option to search for objects that were tailored on your Service Manager system, where the Applications Patch Manager added the new object and backed up your tailored object as a revision. You will only see this result after applying the production patch. For objects with this result, no further action is necessary.
Result: Merged	Select this option to search for objects that were tailored on your Service Manager system, which you have merged with the version in this patch. Required Action: Test these objects, and when satisfied change their result to Reconciled.
Result: Previously Reconciled	Select this option to search for objects that were tailored on your Service Manager system, that were marked as reconciled during a previous upgrade or patch release, or where your object was not changed and the Applications Patch Manager added a new object NEW`<language pack name><object name>`. Required Action: Choose one of the following for each object with this result. Keep the old version — No further action is necessary. Keep the new version — Select the object in the merge view and click Copy all from left to right on the tool bar. Merge new and old versions — Determine which of the new features should be incorporated into your tailored object, and then make the changes in your tailored object. When finished, delete the new object.
Result: Reconciled	Select this option to search for objects that you have already marked as Reconciled. For objects with this result, no further action is necessary.
Result: Renamed	Select this option to search for objects that were tailored on your Service Manager system, and where your object was not changed and the Applications Patch Manager added a new object NEW`<language pack name><object name`>. You will only see this result after applying the out-of-box patch. Required Action: Choose one of the following for each object with this result. Keep the old version — No further action is necessary. Keep the new version — Select the object in the merge view and click Copy all from left to right on the tool bar. Merge new and old versions — Determine which of the new features should be incorporated into your tailored object, and then make the changes in your tailored object. When finished, delete the new object.
Result: Updated	Select this option to search for objects that were automatically updated by the Applications Patch Manager. These are objects that were not tailored on your Service Manager system. For objects with this result, no further action is necessary.
Result: Already Current	Select this option to search for objects that were already the latest version. For objects with this result, no further action is necessary.

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