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Searching the Help

To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.

Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Words and Phrases

Search for Example Results

A single word cat Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

A phrase.

You can specify that the search results contain a specific phrase.

"cat food" (quotation marks)

Topics that contain the literal phrase "cat food" and all its grammatical variations.

Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Using Boolean Operators

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Install the Service Manager Server

Install > Install the Service Manager Server > Uninstall the Service Manager Server

Uninstall the Service Manager Server

Follow these instructions if you need to uninstall the Service Manager Server.

Uninstall the Windows Server

You can uninstall the server from Add/Remove Programs or using the Service Manager uninstaller. Click a task below to view instructions for uninstalling the server using that method.

Uninstall the server using Add/Remove Programs

Log in to the Windows server as a user with local administrator privileges.
Stop the Service Manager service.
From the Windows Start menu, click Settings > Control Panel > Add/ Remove Programs. The Add/Remove Programs dialog box opens.
Scroll to the Service Manager server program and click Remove. A message prompts you to verify that you want to remove the program.
Click Yes. The process takes several minutes. Additional messages indicate the progress of the uninstall. When you complete the uninstall, you return to the Add/Remove Programs dialog box.
Click Close.

Uninstall the server using the uninstaller

Log in to the Windows server as a user with local administrator privileges.
Run the following commands:

cd <install path>/Service Manager 9.50/_uninstall

uninstaller.exe

Uninstall the Linux Server

Stop the Service Manager server.
Run the following commands to uninstall the server:

cd <install path>/ServiceManager9.50/_uninstall

uninstaller –i console
Delete all of the Service Manager server directories and subdirectories.

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