Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Integrate > SAP Solution Manager > Service Manager Exchange with SAP Solution Manager Installation and Administration Guide > Installing and Configuring SMSSMEX > Verifying Configuration

Verifying configuration

Verify the configuration with the checker tool before trying to exchange incidents between Service Manager and SAP Solution Manager. The checker error messages are much more helpful for troubleshooting than Service Manager and Solution Manager error messages.

To execute the checker, run the following command:

<SMSSMEX_installDir>/bin/checker.bat|sh

Checker checks the environment, database and HTTP connections and configuration of Service Manager. No incidents are exchanged. The following are the possible results:

OK
ERROR (partial failure; checks that the check depends on have failed)
FAIL (with troubleshooting recommendations)

You can re-run a check by passing the number of the check to the executable. You can also examine the Incident Exchange log messages or run a trace. For more information about using checker.bat|sh, see Tools.

Send Help Center feedback