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- Frequently Asked Questions
- When Is a New CI Created in HPE Service Manager?
- Can I Analyze the Reason for a CI Deletion in SM?
- How Do I Monitor Relationship Changes Between UCMDB and SM?
- What Kinds of Relationships are Pushed from UCMDB to SM?
- What Is a Root CI Node?
- What Is a Root Relationship?
- What Is the "Virtual-Compound" Relationship Type used in a UCMDB-SM Integration Query?
- When Do I Need the Population Feature?
- Can I Populate Physically Deleted CIs from SM to UCMDB?
- How Do I Keep the Outage Dependency Setting of a CI Relationship in SM?
- How Do I Create an XML Configuration File?
- How Do I Use the Load Fields Button to Add Multiple Managed Fields?
- What Is the Purpose of the <container> Element in the Population Configuration File (smPopConf.xml)?
- Can I Populate Sub-Item Deletions?
- What Will Happen if a Population Job Fails or Succeeds with Warnings?
How Do I Create an XML Configuration File?
You create an XML configuration file in Adapter Management. You can copy the content of an existing XML configuration file to the new file and then make necessary edits.
To create an XML configuration file:
- Log in to UCMDB as an administrator.
- Navigate to Data Flow Management > Adapter Management. ServiceManagerEnhancedAdapter9-41 > Configuration Files.
- Click the Create new resource icon
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- Select New Configuration File.
- Enter a name for the file. The file name should use this format: <AdapterID>/mappings/<Synch Type>/<filename>. For example: ServiceManagerEnhancedAdapter9-41/mappings/push/SM Computer Push 2.0.xml.
- Click OK. A message is displayed, asking if you want to open the file in the Visual Mapping tool editor.
- Click Yes or No to continue.
UCMDB creates the new XML configuration file in the Configuration Files folder of the adapter.
- Copy the content of an existing XML configuration file to the new file.
- Make necessary edits to the new file.
Caution Invalid XML
When removing XML elements from an XML file, keep in mind that the remaining elements must constitute a valid XML file, which will be used to translate the UCMDB Query Definition.
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