Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Add a knowledge group to a document view
User role: System Administrator, KMAdmin
Knowledge groups enable you to collect users into groups that have access to work with the same set of documents. A knowledge group might be the user for a department, a group of document authors, or a special group of users within your organization, such as subject matter experts.
To add a knowledge group to a document view, follow these steps:
- Click Knowledge Management > Configuration > Document Types.
- Click the document type for the document view.
- Select the document view from the list of Associated Document Views.
- Click Modify.
- Click the Groups tab.
- Click in the next blank line of the Specify the knowledge user groups that can access this view section.
- Type the name of the knowledge group to add to this view.
- Click OK.
- Click Save.
- Click OK.
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: