Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Administer > System configuration parameters > Connection parameters > Parameter: preferredFQHN

Parameter: preferredFQHN

Startup parameters change the behavior of the HPE Service Manager server. You can always set a startup parameter from the server's operating system command prompt.

Parameter

preferredFQHN

Description

This parameter allows you to specify the fully qualified host name you want Service Manager clients to use when communicating with the server. You only need to set this parameter if your Service Manager host is identified by multiple names on the network.

During startup, the HPE Service Manager process determines the host name and registers it with the load balancer for later use. The load balancer process manages and routes internal client connections to the host name, which is specified as http://hostname:httpPort. When the load balancer receives a client request, it redirects the client to the previously determined host name of the process.

This parameter applies to both horizontally-scaled and vertically-scaled environments. In a horizontally-scaled environment, this parameter specifies the preferred host name of the local system for client connections. For example, your system manages two concurrent client connections, prodhost.corp.com and prodhost.emea.corp.net. You need the load balancer process to manage and route internal client connections through prodhost.emea.corp.net. Set the parameter in the initialization file as follows:

preferredFQHN:prodhost.emea.corp.net

Valid if set from

Server's operating system command prompt

Start up file (sm.ini)

Requires restart of the Service Manager server?

Yes

Default value

None

Possible values

None

Example usage

Command line: preferredFQHN:prodhost.emea.corp.net

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