Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
- Security parameters
- Startup parameter: changeencrkey
- Startup parameter: denyattachwithoutext
- Startup parameter: encryptionkey
- Startup parameters: JavaScript access
- Startup parameter: ntsecuritygroup
- Parameter: querysecurity
- Startup parameter: restaccessviabrowser
- Startup parameter: soap12binding
- Startup parameter: upgradeencralg
Startup parameter: denyattachwithoutext
Startup parameters change the behavior of the HPE Service Manager server. You can always set a startup parameter from the server's operating system command prompt.
Parameter
denyattachwithoutext
Valid if set from
Server's operating system command prompt
Initialization file (sm.ini)
Description
By default, this parameter is set to 0. Attachments without file extensions submitted through web services to Service Manager are checked by Tika against the Service Manager whitelist saved in a DB table in DBMS. If matching content types are found, the attachments can be submitted successfully. If not, the attachments are denied.
When this parameter is set to 1, attachments without file extensions submitted through web services to Service Manager are denied immediatedly by the Service Manager server without checking the content.
Requires restart of the Service Manager server?
No
Note For the configuration to take effect, you need to log off and then log back on to the clients where attachments are submitted through web services.
Default value
0
Possible values
0, 1
Example usage
Command line: sm -httpPort:13080 -denyattachwithoutext:0
Initialization file: denyattachwithoutext:0
Related concepts
Support for allowing attachments with certain file extensions
Related tasks
Enter a parameter in the sm.ini file
Related references
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: