Searching the Help
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Topics that contain one string and do not contain another | ^ (caret) |
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A combination of search types | ( ) parentheses |
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- JavaScript and Service Manager reference
- JavaScript global System objects
- List: JavaScript global methods
- Service Manager defined JavaScript objects
- List: JavaScript functions
- List: JavaScript functions in the ScriptLibrary
- JavaScript function: addToGroup
- JavaScript function: checkAllowedOption
- JavaScript function: checkVersionString
- JavaScript function: isfileexist
- JavaScript function: isInGroup
- JavaScript function: removeFromGroup
- JavaScript function: returnGroupMembers
- JavaScript function: returnMyGroups
- JavaScript function: skipApproval
- List: JavaScript examples
List: JavaScript functions in the ScriptLibrary
The following table lists some of the JavaScript functions available in the ScriptLibrary of Service Manager. These functions are part of system JavaScript files and should not be directly modified.
JavaScript functions in the ScriptLibrary | Description |
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addToGroup | Adds one or more configuration items (CIs) to a Configuration Management list group and updates the list group record if successful. |
checkAllowedOption | Returns the next valid version number of a Configuration Management baseline group if there is only one valid version number available. |
checkVersionString | Validates a version string to ensure it adheres to Configuration Management baseline group version number requirements. |
isfileexist | Determines whether a file exists or not. |
isInGroup | Searches for one configuration item (CI) in a Configuration Management list or query group. |
removeFromGroup | Removes one or more configuration items (CI) from a Configuration Management list group. |
returnGroupMembers |
Returns an array containing the group members of a Configuration Management group. |
returnMyGroups |
Returns an array containing all the groups to which a configuration item (CI) belongs. |
skipApproval | Prevents an item's approval status from being reset to "pending." |
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