Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
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Example: Enabling required SSL encryption
The following example describes the following SSL configuration.
- Requiring SSL encryption using the HPE Service Manager server's signed certificate
Note: This example builds on information presented in the topic Example: Generating a server certificate with OpenSSL.
- Generate a signed server certificate for the Service Manager server.
- Install the server's signed certificate and supporting key.
Copy the following keystore files into theRUN
folder of the Service Manager server.- servercert.keystore – This keystore file contains the Service Manager server's signed certificate and private key
- cacerts – This keystore file contains the certificate and private key of the certificate authority that signed the server's certificate
- Stop the Service Manager server.
- Open the Service Manager initialization file (
sm.ini
) with a text editor. - Add the following parameters to require SSL encryption using the Service Manager server's signed certificate.
- keystoreFile:servercert.keystore – identifies the keystore file containing the Service Manager server's certificate and private key
- keystorePass:changeit – identifies the password to the keystore file containing the Service Manager server's certificate and private key
- truststoreFile:cacerts – identifies the keystore file containing the certificate authority's certificate
- truststorePass:changeit – identifies the password to the keystore file containing the certificate authority's certificate
- ssl:1 – Requires SSL encryption using the server's signed certificate.
- sslConnector:1 – requires Service Manager clients to use an HTTPS port when communicating with the server.
- Save the Service Manager initialization file.
- Restart the Service Manager server.
- Stop the web application server running the web tier.
- Install the certificate authority's certificate on your Service Manager clients.
Copy the cacerts keystore file into the WEB-INF folder of the Web application server running the Service Manager web tier. For example:C:\apache-tomcat-5.5.17\webapps\sm\WEB-INF
- Configure Service Manager web clients to validate the Service Manager server's signed certificate.
Open the web configuration file (web.xml
) in a text editor, and do the following:- Set
cacerts
to the cacerts file you copied to theWEB-INF
folder.
- Set
- Configure Service Manager Windows clients to validate the Service Manager server's signed certificate.
Click Window > Preferences > Service Manager > Security, and do the following:- Set CA Certificates File to the
cacerts
you copied to the<Windows client installation path>\plugins\com.hp.ov.sm.client.common_x.xx
folder.
- Set CA Certificates File to the
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
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Product:
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