Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Enable the user lockout feature
Applies to User Roles:
System Administrator
The user lockout feature automatically disables a user account if the user fails to provide the correct password after a specified number of attempts.
Note Enabling the user lockout feature is the only way to restrict access from the Windows client. The Attempts Per Login Session settings does not affect Windows clients because the Windows client creates a new session for each login attempt.
To enable the user lockout feature:
- Click System Administration > Base System Configuration > Miscellaneous > System Information Record.
- Click the Logon Info tab.
- In the Use User Lockout section, select Use User Lockout.
- In the Attempts Until Lockout field, type the number of login attempts the user has until HPE Service Manager locks out the account.
- Select one of the following options:
- Complete Lockout — select this option to deny the user access to Service Manager until a system administrator resets the lockout.
- Lock Out Time Period — select this option to deny the user access to Service Manager for a specified period of time.
Type the time period in the following format: Dayshours:minutes:seconds. For example, 4 03:02:01 locks out the user for 4 days, 3 hours, 2 minutes, and 1 second.
- Click Save.
Related concepts
Related tasks
Lock out a user
Reset a locked out user
View a user’s lockout history
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
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