Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Stopping Service Manager on Windows
Stopping the HPE Service Manager server immediately disconnects all client sessions and ends all currently running Service Manager processes. By default, the Service Manager server runs continuously and has no scheduled shutdown times.
There are two methods for stopping Service Manager:
- Server shutdown with a warning message — allows the administrator to broadcast a warning message before stopping the server
- Server stop from outside a client — allows the administrator to stop the server without first connecting to the server through a client
Server shutdown with a warning message
When Service Manager is running on a Windows server, you can only issue a shutdown warning from a Service Manager client, and then only if you are logged in as a user with system administrator capabilities. The shutdown option allows you to broadcast a warning message to currently connected users letting them know that you are planning to shut the server down. The shutdown option also allows you to specify in advance when you want to shut a server down.
There are three types of shutdown available to administrators:
- Immediate — stops the server as soon as the administrator confirms the shutdown request. The server issues no warning messages before stopping.
- Delayed — stops the server after a delay specified by the administrator. The server issues a warning message every minute during the warning interval. The warning interval determines how many minutes before stopping the server that the server starts issuing warning messages.
- Scheduled — stops the server at a specified date and time. The server issues a warning message every minute during the warning interval. The warning interval determines how many minutes before stopping the server that the server starts issuing warning messages.
Server stop from outside a client
You must have administrative access to the server operating system to stop the Service Manager server outside of a client. When Service Manager is running on a Windows server, you cannot issue a warning message if you stop the server outside of a client. Unless you know that there are no active client connections, it is generally preferable to shutdown a server with a warning message rather than stop it.
You can stop a Service Manager server running on Windows from the following interfaces without using a client connection:
- Windows services
- Windows command prompt
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