Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- Status and notifications
- Alerts
- Broadcast messages
- Dynamic debugging of user sessions or schedulers
- Server log file
- Client log file
- Message processors
- Notifications
- Default message classes
- Default notifications
- Add a message record
- Add a notification definition record
- Add a notification delivery method
- Create a custom notification
- Create a distribution group
- Send a notification using Format Control
- Notifications in Process Designer
- Sample notifications
- Example: Creating an email notification for change updates
- Configure email notifications for CI changes in reference modules
- Language for notification emails
- System bulletins
- System status form
- Command line options for the system monitor
- System alerts
- System events
- Service Manager email solutions
Notifications
You can configure HPE Service Manager to send notifications whenever specific system events occur. By default, Service Manager supports notifications for every type of status change event in all applications. You can also define custom notifications that Service Manager sends when specific events occur.
You can configure the following properties for notifications:
- Conditions under which Service Manager sends the notification
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Content of the notification
- Record ID of the triggering event
- Current phase of the triggering event
- Operator assigned to the triggering event
- E-mail formatting
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Delivery method of the notification
- Active Note
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Recipient list
- Contact name
- Group
- Operator
- Operator assigned to
- Operator coordinator
- Operator requested by
Related concepts
Related tasks
Add a message record
Add a notification definition record
Add a notification delivery method
Create a custom notification
Create a distribution group
Create an on-call schedule
Send a notification using Format Control
Related references
We welcome your comments!
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