Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Use > Survey > Survey Integration > Survey reference material > Survey connectors

Survey connectors

The survey connector is the integration method that SM Survey and Survey Integration use to send survey data to survey recipients. The survey connector defines some elements of the survey, such as the survey parameters, survey recipients, and connection parameters.

Out-of-box deployments of Survey contain the following types of connector. For scheduled SM surveys, users can create surveys based on the out-of-box internal connector, and there is no need to create any new connectors.

ID	Name	Description
001	API Connector - Market Tools	An API-based connector that uploads data directly to the Market Tools survey solution
002	URL Connector	An URL-based connector. When you use this connector to manage a survey, survey recipients are emailed a URL that points to the survey
003	API Connector - Medallia	An API-based connector that uploads data directly to the Medallia survey solution
004	Internal Connector	The internal connector for scheduled SM surveys using Internal URL

To view the available survey connectors, follow these steps:

In the system navigator, click Survey Management > Administration > Survey Connectors to display the Survey Connector form.
Enter search criteria into any of the fields, and then click Search.

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