Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.51

Develop > Tailoring > Form creation > Forms Designer > Creating and editing forms > Using the drawing canvas

Using the drawing canvas

When you access Form Designer to create a new form, you are provided with a drawing canvas on which you build the form.

To work effectively with the canvas, you should know the following:

The canvas contains a grid to which all design objects are referenced. Click Grid Preview to see the grid.

The grid coordinates start at (0,0) in the top left corner of the canvas. The X (horizontal) coordinates increase as you move to the right. The Y (vertical) coordinates increase as you move down.
There is approximately a 3 to 1 ratio between X units and Y units. For example, 30 X units cover approximately the same amount of space as 10 Y units.
For best results, try to use even X Y coordinates for objects you place on the canvas. The space required to display one character is 2x2 and, overall, the client displays better when you use even coordinates.