Troubleshoot > HPE Service Manager Doctor > Appendix D: Error References

Appendix D. Error References

The following table lists the possible errors that the Service Manager Doctor commands may return.

Error Code Description Category Error Message (partial)

100000

SYS_ERROR

SYSERROR

System error, please reach support team…

100001 UNKNOWN_ERROR SYSERROR Unknown error, please try again later or reach SM Doctor admin for a solution.
100002 COMMAND_NOT_EXIT PARSEERROR This command <command> is not recognizable, please enter again.
100003 NO_SUCH_OPTION PARSEERROR This option <option> is not recognizable for this command, please enter again
100004 NO_SUCH_PARAMETER PARSEERROR Xxx is not passed to any parameter, please enter again.
100005 ARGU_NOT_EXIT PARSEERROR This argument <argument> is not recognizable, please enter again.
100006 ONLY_LOG_ERROR PARSEERROR Log option <option> is only valid with another command line option, please enter again.
100007 HELP_LOG_ERROR PARSEERROR Log option is not valid with help option, please enter again.
100008 HELP_ERROR PARSEERROR Help option is valid by <command> -help without other options. Please enter again.
100009 DUPLICATE_ERROR PARSEERROR Duplicate options are found, please remove the same ones and keep each unique.
100010 LOG_PARAM_ERROR PARSEERROR Only true(1) or false(0) is allowed for this option.
100011 NODATA NODATA No data is available for this command.
100012 DB_DRIVER_ERROR DBERROR Database driver can not be loaded.
100013 SQL_EXCEPTION DBERROR SQLException is caught …
100014 TABLE_DOES_NOT_EXIT DBERROR This table <table_name> does not exit.
100015 SM_NOT_FOUND SYSERROR Service Manager is not found, please check.
100016 SM_NOT_RUNNING SYSERROR Service Manager is not running, please check.
100017 COMMAND_TIMEOUT SYSERROR Command execution timeout.
100018 UNSATISFIED_LINK_ERR OR DBERROR Unsatisfied link error.
100019 RULE_PARSING_ERROR SYSERROR Exception happened when parsing XML rule configuration file.
100020 OTHER_PARSE_ERROR PARSEERROR Invalid input <input>.
100021 INFO_NOT_AVAILABLE SYSERROR Xxx information is not available.
100022 RECORD_COUNT_EXCEE D_THRESHOLD DBERROR The record count in table <table_name> exceeds threashold <threshold_value>, purge/ archive is needed.
100023 TABLE_MERGE_NEEDED DBERROR M2/M3 tables exist for xxx, table merge is needed.
100024 FIELD_NOT_EXPECTED DBERROR This field xxx is not expected in table…
100025 ORACLE_DRIVER_NOT_F OUND DBERROR Oracle driver could not be loaded, please make sure driver's jar exists under xxx.
100026 GLOBALLISTS_VALUELIS T_LENGTH_EXCEED_THR SHOLD DBERROR Valuelist length of xxx keys in globallists table exceeds threshold.
100027 DATABASE_AUTH_FAILED DBERROR Username or password is invalid, database could not be connected.
100028 FILE_NOT_SAVED FILEERROR File could not be saved.
100029 FILES_NOT_FULLY_SAVED FILEERROR Files could not be (fully) saved.
100030 FILE_NOT_EXISTS FILEERROR xxx does not exist.
100031 FILES_NOT_EXIST FILEERROR xxx do not exist.
100032 NO_NEED_TO_SAVE_TNS NAMES FILEERROR No need to save tnsnames.ora for xxx.
100033 NO_CLIENT_CONF_SAVED FILEERROR No running sm client is detected, no configuration files could be saved.
100034 WEBSERVICE_AUTH_FAIL ED WEBSERVICE ERROR Username or password is invalid, server could not be connected.
100035 WEBSERVICE_TIMEOUT WEBSERVICE ERROR Timeout for this soap request.
100036 UNSUPPORTED_OS SYSERROR SM Doctor does not support this operating system <system_name>.
100037 SSL_ENABLED WEBSERVICE ERROR Web service call is not done because SSL is enabled, you can start a SSL disabled process to run this command.
100038 UNSUPPORTED_DB DBERROR SM Doctor does not support this database.
100039 CMD_LIMITED_TO SYSERROR This command is limited to xxx.
100040 KEYTOOL_ERROR FILEERROR Keytool error happened by checking xxx.
100041 NO_LOCAL_PING SYSERROR Only vertical scaling setting is found, local host ping/ tracert is skipped.
100042 KEYFILE_NOT_EXIST SYSERROR Keyfile <filename> does not exist.
100043 PARAMETER_NOT_EXIST SYSERROR Parameter <parameter> is not configured.
100044 SQLPLUS_NOT_FOUND DBERROR Sql plus is not found, please set its path in <variable>.