Example of reconciling a RAD difference

For this example, we have tailored the RAD panel approval.generate by adding the comment //TAILORED VERSION to the start panel. After we apply the out-of-box patch, the approval.generate is one of the Renamed objects in the results list.

Follow these steps to merge the panels:

  1. Open approval.generate (the tailored version) in the RAD Editor.
  2. Click More or the More Actions icon and then select Compare Applications.
  3. Enter NEW9.51.00xxapproval.generate in the field for New Application Name.
  4. Click Compare All on the tool bar.
  5. Make a note of the Unmatched and Deleted Panels (these are the panels that you would like to analyze when reconciling differences).

    In this example, the start panel appears in the Unmatched Panels column.

  6. On the current session, navigate to the Start panel.
  7. On another session, open NEW9.51.00xxapproval.generate, and then navigate to the Start panel.
  8. After you compare the two panels, you decide that you would like to keep your tailoring. Copy the tailored expression (//TAILORED VERSION) to the start panel of NEW9.51.00xxapproval.generate, then save and compile.
  9. Delete your old tailored RAD application, and then rename NEW9.51.00xxapproval.generate to approval.generate.
  10. Confirm the functionality of your change.
  11. Go to System Administration > Ongoing Maintenance > Upgrade Utility > View/Merge Results.

    HPE Service Manager displays the Applications Patch Results screen.

  12. Specify approval.generate as the object name, and then click Search.
  13. Right-click the detail page and then click Mark as Reconciled in the drop-down menu.