Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Example of reconciling a RAD difference
For this example, we have tailored the RAD panel approval.generate
by adding the comment //TAILORED VERSION
to the start panel. After we apply the out-of-box patch, the approval.generate
is one of the Renamed
objects in the results list.
Follow these steps to merge the panels:
- Open
approval.generate
(the tailored version) in the RAD Editor. - Click More or the More Actions icon and then select Compare Applications.
- Enter
NEW9.51.00xxapproval.generate
in the field for New Application Name. - Click Compare All on the tool bar.
-
Make a note of the Unmatched and Deleted Panels (these are the panels that you would like to analyze when reconciling differences).
In this example, the start panel appears in the Unmatched Panels column.
- On the current session, navigate to the Start panel.
- On another session, open
NEW9.51.00xxapproval.generate
, and then navigate to the Start panel. - After you compare the two panels, you decide that you would like to keep your tailoring. Copy the tailored expression (
//TAILORED VERSION
) to the start panel ofNEW9.51.00xxapproval.generate
, then save and compile. - Delete your old tailored RAD application, and then rename
NEW9.51.00xxapproval.generate
toapproval.generate
. - Confirm the functionality of your change.
-
Go to System Administration > Ongoing Maintenance > Upgrade Utility > View/Merge Results.
HPE Service Manager displays the Applications Patch Results screen.
- Specify
approval.generate
as the object name, and then click Search. - Right-click the detail page and then click Mark as Reconciled in the drop-down menu.
We welcome your comments!
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Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
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