Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Implementation overview
Before you can apply the Applications patch, you must first upgrade the client and server to the required minimum patch version. Do not upload the 9.50 data files. Then apply the applications patch on a copy of your production system. The Applications Patch Manager installs new objects and determines whether previously existing objects are identical to the ones installed originally. If an existing object is unchanged from the original object for your existing version of HPE Service Manager, the Applications Patch Manager replaces it with the new object. If the object on your system is different from the original for that version, the Applications Patch Manager leaves the old object untouched. The Applications Patch Manager also installs the new object and adds a prefix (NEW9.51.00xx) to the name of the new version.
You can keep your old version, accept the new one, or merge the two versions. How much work this will require depends on whether the particular objects that this patch updates were tailored on your system, and on the specific differences that exist.
Note Make sure that you back up the database of your production system before applying the production patch, because the only way to roll back your system after applying the production patch is to restore the database.
See the following figure for Applications Patch Manager process flows:
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