Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- HPE Product Integrations
- HPE APM Push Integration
- HPE Configuration Manager – Federating KPI Data
- HPE Configuration Manager – Federating Policy Data
- HPE Discovery and Dependency Mapping Inventory Integration
- HPE IT Executive Scorecard
- HPE Network Automation (NA) Integration
- HPE Network Node Manager (NNMi) Integration
- HPE OneView Pull Integration
- HPE Service Anywhere Push Integration
- HPE Service Manager Integration
- HPE Storage Essentials (SE) Integration
- HPE Storage Operations Manager (SOM) Integration
- HPE Systems Insight Manager (HPE SIM) Integration
HPE Service Manager Integration
The UCMDB-SM integration supports different Service Manager adapters depending on the product versions.
The following Service Manager adapters are available with the current Content Pack for the supported product versions as listed in the table below.
|
UCMDB |
SC6.2 |
SM7.1x |
SM9.2x |
SM9.3x |
SM9.40 |
SM9.41 |
|---|---|---|---|---|---|---|
|
10.1x |
ServiceManager |
Service |
ServiceManager |
ServiceManager |
||
|
10.21 |
|
|
||||
For instructions on how to set up the integration by using a specific Service Manager adapter, see the integration guide for the correponding adapter as listed below.
|
Service Manager Adapter |
Adapter User Guide |
Supported Service Manager Version |
|---|---|---|
|
ServiceManagerAdapter9.41 |
9.41 |
|
|
ServiceManagerEnhancedAdapter9.41 |
9.41 |
|
|
ServiceManagerAdapter9.x |
9.40 |
|
|
ServiceManagerEnhancedAdapter9.x |
9.40 |
|
| ServiceManagerAdapter9.x | See the Universal CMDB Integration Guide for your specific Service Manager version 9.3x. You can download the guide from the HPE Software Support Online (SSO) website. | 9.3x |
| Service Manager 7.1x - 9.2x | See CP_HP_Integrations_SM9.2.pdf | 9.2x |
|
Service Manager 7.1x - 9.2x |
See CP_HP_Integrations_SM7.1.pdf | 7.1x |
|
Service Center 6.2x |
See CP_HP_Integrations_SM6.2.pdf | 6.2x |
