Supported CITs

The following CIs and their relationships are supported out-of-the-box for push integrations:

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Apache Tomcat

Apache

DB2

ESX Server

Host

IIS Web Server

Interface

Ip Address

JBoss AS

MySQL

Net Device

Oracle

SQL Server

Switch

Unix Server

Weblogic AS

WebSphere AS

Windows Server

Pushing Additional CITs

To push additional CITs, these CITs should be added to the mapping file. For details, see the HPE Universal CMDB Developer Reference Guide.

Pushing additional CI Types requires corresponding JAR files to be generated using the WSDL URL for each CI Type. The WSDL URL can be generated using information from the Direct Web Services section at:

http://wiki.service-now.com/index.php?title=SOAP_Web_Service.

The resulting JAR files should be placed in the following directory on the UCMDB Data Flow Probe server:

<hp>\UCMDB\DataFlowProbe\runtime\probeManager\discoveryResources\Service-Now\

Note JAR files should be re-generated following CI Type updates in ServiceNow.

JAR files may be generated using WSDL2JAVA or other similar utilities. An example using this utility is at :

http://roseindia.net/webservices/axis2/axis2-client.shtml.

For CIs containing reference fields, the target data type of the attribute being mapped to a reference field should be set to the name of the reference table. For example, to populate the Manufacturer field on a Windows Server CI, the data type should be the reference table name core_company as shown below: