How to Prevent Probes from Sending Touch Information Simultaneously

When multiple Data Flow Probes send touch information simultaneously to the UCMDB Server, the Server may become overloaded. To enable a manual load balancing between the multiple Data Flow Probes running against the UCMDB Server, you can set the time at which each Probe reports the touch:

1. Open the DataFlowProbe.properties file in a text editor.

2. Locate the lines beginning with # Is touch window mechanism active:

       "# Is touch window mechanism active
   appilog.agent.probe.touchWindowMechanism.isActive = false
       "# Defines the time when the touch window starts (HH:MM - 00:00-23:59)
   appilog.agent.probe.touchWindowMechanism.startTime = 10:00
       "# Defines the time when the touch window ends (HH:MM - 00:00-23:59)
   appilog.agent.probe.touchWindowMechanism.endTime = 23:59
   

3. Change the appilog.agent.probe.touchWindowMechanism.isActive parameter to true.

4. Set the time at which the Probe should report the touch.

5. Save the file.

These parameters enable the Probes to perform "touching" in non-overlapping time frames.

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