How to Align the Data Flow Probe CUP with the UCMDB Server CUP

The cumulative update package (CUP) version of Data Flow Probes connected to the UCMDB Server must always be aligned with the corresponding CUP version of the UCMDB Server.

This task describes how to align the CUP version on the Data Flow Probes with the corresponding UCMDB Server's CUP.

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Note

Aligning Data Flow Probe CUPs is necessary only if any of the connected Data Flow Probes in your system are installed with CUP versions that are later than the UCMDB Server CUP version.
This option is available only for Probes that were updated with a CUP version (manually or using the Deploy Probe Update feature).
If a Probe installation includes a CUP, you cannot uninstall the CUP. To uninstall the CUP, you need to uninstall the Probe, and then reinstall the Probe with the correct CUP version.

To align the Data Flow Probe CUP version:

In Data Flow Management module, go to Data Flow Probe Setup.

Click the Undeploy Probe Update button. The CUP version on each Data Flow Probe is downgraded by one CUP version, relative to the CUP version installed on each Data Flow Probe.

Note If this button is not enabled, the CUP on each of the Probes is aligned with UCMDB, and nothing further needs to be done.

As long as the Undeploy Probe Update button is enabled, this indicates that there is one or more Probe whose CUP version is not aligned with the UCMDB Server's CUP version. Click this button again to align the CUP version on those Probes.

When the Undeploy Probe Update button becomes disabled, this indicates that the CUP version on all of the Probes is aligned with the UCMDB Server's CUP version.

Remove the CUP resource from UCMDB to ensure that it is not deployed again:

In Administration > Package Manager, select the probeUpdate package, and click Undeploy Resources .
In the Undeploy Package Resources dialog box that opens, select the CUP resource.
Click Next and then Finish.