Compare CIs Report

This report enables you to compare the hierarchies of two compound CIs. A compound CI is a CI that is linked to another CI by a relationship with the CONTAINER qualifier. You can display the compared CIs and their child CIs that appear in a selected view, or in the CMDB.

Report Example
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To access

Select Managers > Modeling > IT Universe Manager. Right-click a CI in the Topology Map and select Compare CIs Report

or

Select Managers > Modeling > Reports. In the Custom Reports pane, do one of the following:

  • Click the Create New Report button and select Compare CIs Report.

  • Under Compliance:

    • Double-click Compare CIs Report.

    • Right-click Compare CIs Report and select Create New Report.

    • Select Compare CIs Report, and drag it onto the right pane.

Important information
  • The Compare CIs page is divided into two panes. Each side displays a hierarchical tree structure of the CIs you selected. When you select a CI on one side, the corresponding CI on the other side is automatically selected, provided Synchronize Selection is pressed.

  • You can compare only two CIs of the same CI type or one of the CI type's children in the hierarchy.

  • The only format available for previewing and exporting the Compare CIs report is the Excel format.
Relevant tasks

User interface elements are described below (unlabeled elements are shown in angle brackets):

UI Element (A-Z) Description
Previous Difference. Finds the previous occurrence of an item marked as changed.
Next Difference. Finds the next occurrence of an item marked as changed.

Show Configuration Files Differences. Shows the difference between the content of the two configuration files. Configuration files use the .xml, .txt or .ini extensions.

Select a CI of the CIT Configuration File in both panes and click the Show Differences button. A window opens displaying the differences (marked in blue) in the configuration files.

Show Only Different CIs in Tree. In the <Properties panes>, displays only the part of the tree structure containing CIs that do not match.
Show Only Different Attribute Values. In the <Properties panes>, toggles between displaying all the comparable attribute values of the selected CI or only the attribute values that are different.

Synchronize Selection. Enables you to select a CI on one side and have its corresponding CI automatically selected on the other side.

The default state for the Synchronize Selection button is selected. Deselecting this button allows you to select different CIs from each of the two trees. This enables you to compare two different CIs and see their different properties.

Contains An Updated Item. Indicates that a CI's attribute value has changed. For example, a Contains an Updated Item icon is displayed next to the IpAddress CI in the figure below since the attribute of its child CI 10.168.100.2 icon has changed.

No Matching CI. Indicates that a CI in one pane does not match any corresponding CI in the other pane.

The following example displays the No Matching CI icon next to the Windows icon because it does not have a corresponding CI in the other pane.

Updated Item. Indicates that the attribute value of a CI has changed.

For example, the figure below shows that the CIs 10.0.0.2 and 16.59.124.1 display the Updated Item icon because they was updated with a new IP Network Mask value, as indicated by the Show Only Different Attribute Values icons (see the Name and Value columns in the bottom panes underneath the tree structure).

Enables you to move to the next or previous result of the search for the string entered in the Find field.
<Toolbar> For details, see Report Toolbar Options.
<Shortcut menu> For details, see IT Universe Manager Shortcut Menu.
<Properties pane>

Displays the attributes of the selected CI.

The Properties pane contains the following fields:

  • Name. Displays the attribute name for the selected CI, which was marked as Comparable in the CI Type Manager.

  • Value. Displays the attribute value for the currently selected CI.

<Left and right panes> Displays a tree of the compared CIs and their child CIs that appear in the selected view or in the CMDB, depending on whether you selected the View or the CMDB options.
Compare in

Select one of the following:

  • CMDB. Includes the selected CIs and their child CIs that appear in the entire CMDB.

  • View. Includes the selected CIs and their child CIs that appear only in a specific view.

Compared CI Enables you to select the two CIs you want to compare. Click to open the CIs Selector dialog box. For details, see CI Selector. The CI you select in the top box is displayed in the left pane and the CI you select in the bottom box is displayed in the right pane.
Find Find. Enter a search name or a portion of a search name in the Find field to locate it in the list.
Mutual View If both of the CIs you are comparing exist within the same view, the name of the view is displayed in this field. Otherwise, the field displays the words No mutual view.