Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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System Requirements
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CP27 can be installed on:
- UCMDB 10.22 CUP6 (or a later CUP)
- UCMDB 10.33 (or with 10.33 CUP1)
- UCMDB 11.0
- UCMDB 2018.05
- You must install UCMDB 10.22 CUP6 (or a later CUP), 10.33 (or with 10.33 CUP1), 11.0, or 2018.05 before installing CP27.
Important Note:
- In case UCMDB is using a Microsoft SQL Server database and replication is enabled in the database server before upgrading the Content Pack, temporarily disable the replication in the Microsoft SQL Server database. For more details, see the Database section of UCMDB Help.
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Starting with CP23, Content Pack is no longer compatible with UCMDB 10.11 (with or without a CUP on top of it).
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Before you deploy CP27 on top of version 2018.05, you must install version 2018.05 of UCMDB and UD, and then deploy version 2018.05 Data Flow Probes. Do not deploy CP27 while you are still updating the Data Flow Probes.
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Before you deploy CP27 on top of version 11.0, you must install version 11.0 of UCMDB and UD, and then deploy version 11.0 Data Flow Probes. Do not deploy CP27 while you are still updating the Data Flow Probes.
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Before you deploy CP27 on top of version 10.33, you must install version 10.33 of UCMDB and UD, and then deploy version 10.33 Data Flow Probes. Do not deploy CP27 while you are still updating the Data Flow Probes.
- Before you deploy CP27 on top of version 10.22, you must install version 10.22 on the UCMDB, UD, and (optionally) CM servers, and deploy version 10.22 Data Flow Probes. Do not deploy CP27 while you are still updating the Data Flow Probes.
For a complete list of system requirements, see the Support Matrix section of the UCMDB Online Help.
For CP Supported Matrix, see Discovery and Integrations Content Pack - Support Matrix.
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