Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Logging In
To log in to CMS UI, enter the following in a web browser:
https://<server_name>:8443/ucmdb-browser
where <server_name> represents the fully qualified domain name (FQDN) of the UCMDB server.
Note
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To log in to CMS UI , your UCMDB license must be valid.
- If you attempt to log in to CMS UI and a UCMDB server is not available, an error message is displayed.
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HTTP protocol is disabled by default, and embedded CMS UI is not accessible with the HTTP protocol. However, if necessary, you can still enable HTTP communication by adding the following setting into the C:\UCMDB\UCMDBServer\conf\settings.override.properties file, and then restart the UCMDB server:
jetty.connections.http.enabled=true
If you enabled the HTTP communication, then the login for the embedded CMS UI is not possible on HTTPS protocol. The HTTP protocol and the port 8080 should be used.
- If you attempt to log in to the CMS UI in a multi-customer environment and you have not been assigned a role with the permission, an error message is displayed.
If a default password or password policy has been defined, and you attempt to log in to the CMS UI using that default password, you will receive a message asking you to change it. Select a new password and log in again using the new password.
In UCMDB, go to Administration > Infrastructure Settings > UCMDB Browser Settings, and set Time for which information in the Browser cache is valid=X, where X is a number of minutes.
You can specify a redirection URL when you log out of the CMS UI. Use the Logout forward URL setting in the Infrastructure Settings Manager in UCMDB. Be sure to add http:// to the URL if required.
No user administration is possible from within the CMS UI (this is only performed in UCMDB).
Note
- The initial launch after the installation of the CMS UI (prior to login) can take from 30 seconds up to a couple of minutes.
- When logging in to the CMS UI for the first time with any given UCMDB Server, the login takes longer (from 30 seconds up to a couple of minutes) due to automatic deployments.
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If you are using the CMS UI, after login the logged-in user locale information is taken from the UCMDB server and the CMS UI uses the user’s locale. If there is no locale defined for the user, the locale of the CMS UI is used.
Login to the CMS UI occurs as follows:
- UCMDB users. The users of the CMS UI are the same as the users of UCMDB, therefore, only users that exist in UCMDB are able to log in to the CMS UI.
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LDAP users. When the UCMDB server is configured to authenticate on LDAP, the CMS UI automatically detects this and uses this configuration to authenticate users against the same LDAP.
Note All LDAP configuration and group mapping is performed only on the UCMDB server, as well as all authentication processing, including LDAP integration.
How to Enable Logging In to CMS UI Automatically
Advanced login options enables you to automate login, limit login access, and provide direct login capabilities to specific pages in CMS UI.
When automatic login is enabled from the login page, and when you close the browser tab without using the Logout button, the next time you enter this URL to access CMS UI (http://<server_name>:<8088>/ucmdb-browser), the login page does not open, the login name and password do not have to be entered, and the default page that is set to open opens automatically.
Caution This option could be considered a security risk and should be used with caution.
To enable automatic login:
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In the CMS UI login page, select the option Remember me.
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When completing your session, do not click Logout, but close the browser tab.
When you open a new browser tab and navigate to link http://<server_name>:<8088>/ucmdb-browser, the login page should be skipped.
The Remember me option can only be manually canceled by the user when he/she logs in next time, by using the Logout button.
We welcome your comments!
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