Integrate > SAP Solution Manager > Use Service Manager Exchange with SAP Solution Manager > User Scenarios > SAP Solution Manager 7.1 to SM 9.x > Check the incident's status in Service Manager

Check the incident’s status in Service Manager

  1. Log on to Service Manager as Incident.Manager.
  2. Click Incident Management > Incident Queue. Find the incident from Solution Manager in the Incident Queue form.

  3. Open the incident and check the updated information from Solution Manager.

    The Status field is Closed and all buttons about SAP are not available.