Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Notifications
The Notifications tile provides an easy way to monitor your notifications. To manage your subscription notifications, select the Notifications tile in the Dashboard More Actions section. By default, the list of notifications displays Newest First.
Notifications are issued for the following reasons:
Notification Type | Description |
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Pending approval | If you are an approver of requests, a request needs your approval. |
Request approved or rejected |
A request you submitted has been approved or rejected. This notification is also created when a subscription request is automatically approved. |
Subscription status change |
The status of one of your subscriptions has changed:
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Custom Notifications | A custom notification created by your system administrator. |
In the Notifications view, notifications are displayed with the most recent notification at the top of the list.
Information in a notification includes:
- The reason for the notification.
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The name of the related service offering or subscription.
- The date and time the notification was created.
When a subscription-related event occurs—such as when a request for a subscription is approved or canceled, or a subscription fails or expires—the user who requested the subscription is notified about the change of status. Users who approve requests are notified when subscriptions needing their approval are requested or modified.
Additional notifications can also be generated, depending on the offering you have subscribed to.
Tip Click the magnifying glass to find a certain notification by a meaningful keyword. Search results display in the selected Notifications view.
We welcome your comments!
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