Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Filter the Service Catalog
In the Marketplace Portal Browse Catalog view, you can change the order in which service offerings are displayed. By default, service offerings are sorted alphabetically, by all categories, and by all service types. Use the following filters to display certain service offerings:
All Categories
By default, service offerings are sorted by all categories. To meet the needs of your organization, category types are customizable.
The following, out-of-the-box, sample categories are provided: Accessory, Application Servers, Application Services, backup Services, Database Servers, Hardware, Infrastructure Services, Platform Services, Simple System, and Software.
Note Excluding All Categories, these categories depend on the configuration of the current CSA installation. Only categories with active service offerings will display. New categories can be added to the current CSA instance.
To sort the service catalog by a certain category
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From the All Categories drop-down list, select a category that you want to sort by.
All Service Types
By default, service offerings are displayed by all service types. You can also display service offerings that require approval or that do not require approval.
To sort the service catalog by a certain service type
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From the All Service Types drop-down list, select one of the following sort values:
Sort Value | Description |
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All Service Types | Includes all service types described in this table. This is the default. |
Approval Required | Service offerings that require approval. |
No Approval Required | Service offerings that do not require approval. |
Alphabetical
By default, service offerings are sorted alphabetically. You can also sort offerings by newest, oldest, most expensive, least expensive, or reverse alphabetical.
To sort the service catalog by a certain order
From the drop-down list, select one of the following sort values:
Sort Value | Description |
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Newest First | The service offering that has the most recent published date. |
Oldest First | The service offering that has the oldest published date. |
Most Expensive | The service offering that has the highest initial price.The cost of the service offering that is used to sort this list excludes the periodic fee. |
Least Expensive | The service offering that has the lowest initial price. The cost of the service offering that is used to sort this list excludes the periodic fee. |
Alphabetical | Service offerings are sorted alphabetically, from A to Z. This is the default. |
Reverse Alphabetical | Service offerings are listed by reverse alphabetical order, from Z to A. |
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