Service Offerings

There are three basic steps in the Marketplace Portal workflow:

1. Service offering configuration.
2. Service checkout and delivery.
3. Request confirmation.

Service offerings are located in the All Services tile in the Dashboard Shop for Services section or in Browse Catalog in the sidebar menu.

Browse Catalog Details

In the Browse Catalog Details view, the following information about a selected service offering displays:

• The name of the service offering and its image.

  • A brief description of the service offering. This description is visible when you view all categories, except Featured Services.
    • A service offering typically has two prices: the initial price of the subscription and the recurring fee of the subscription.
      • For example, a subscription with an initial price of $1000 might also have a periodic fee of $200 a month for the duration of the subscription.
      • If you change the options associated with the subscription (such as increasing the size of the hard drive or the amount of memory), the initial price, recurring fee, or both, might change to reflect the additional costs.
      • The recurring fee can be hourly, daily, weekly, monthly or yearly (/yr).
      • The number format for pricing is based on your browser's locale.

      • Show Pricing Details: By default, the number of units, the type of unit (such as a flat cost), and the cost for each unit that corresponds to the initial price and recurring price of the subscription do not display in views throughout the Marketplace Portal, such as Browse Catalog, Browse Catalog Details, Requests, Request Details, and Request Confirmation. To support a common use case, detailed subscription pricing fees are hidden because they are typically used for department bill back purposes. Click Show Pricing Details to display all hidden subscription pricing fees.

      • Hide Pricing Details: If you clicked Show Pricing Details, the number of units, the type of unit (such as a flat cost), and the cost for each unit that corresponds to the initial price and recurring price of the subscription display in views throughout the Marketplace Portal, such as Browse Catalog, Browse Catalog Details, Requests, Request Details, and Request Confirmation. To hide these detailed subscription pricing fees, click Hide Pricing Details.
       

    Note For each service offering, pricing precision displays up to five digits.

• Published on: The date the service offering was published. The date format is based on your browser's locale.This date is visible when you view all categories, except Featured Services.
• Show More Details is On/Off: This slider button allows you to hide or display information about a service offering. The default is set to On. To change this toggle by using your keyboard, tab through the Browse Catalog Details view and then stop tabbing when the toggle is lassoed by a blue rectangle. Use the directional arrows on your keyboard to slide the toggle to Off.
• Option Sets and Profiles: This information includes the available option sets (if any) and the cost of the different options.
  • If you want to subscribe to the service offering you are viewing, configure your subscription request in this section. For example, if the service offering includes a server, the server might include options you select to configure the number of CPUs and the amount of RAM for the server.

  • For sequenced-based offerings, select options to configure your offering request.

  • For topology-based offerings, select profiles to make changes.

• Total Initial Price: The initial price of the subscription. The periodic fee of the subscription.
• Total Recurring Price: The periodic fee of the subscription.
• Click Add To Cart when you want to place a single order for more than one item.
• Click Checkout to open the Service Checkout view. Enter your order information and then click Submit Request.

• Requires Approval: Indicates whether your request for the service offering must be approved. When Requires Approval is displayed in the service offering description, it means that a subscription to the service offering requires management approval before it can be finalized. When you request a service offering that requires approval, the person who is the designated approver is automatically notified by email.

• Validation Execution: When user selects Checkout, Add To Cart, or Recalculate (if external pricing is enabled), then semantic validation is executed. Validation blocks User Interface until the result is calculated and if it fails, then same validation report is used as for property restrictions.

  NOTE: Only not hidden and not locked properties are semantically validated.

  When semantic validation identifies a failed input field, following error message is displayed: Click to resolve errors.

  NOTE: When you click on the link Click to resolve errors, the failed input field is highlighted in the user interface with the possible error message.