Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Modify a Subscription
Note You can only modify active subscriptions.
To modify a subscription:
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In the Dashboard, in the Manage Subscriptions section, select the All Subscriptions tile to open the Subscriptions view.
By default, all subscriptions are displayed by date order, with the newest subscriptions listed first.
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Scroll up or down the list to browse subscriptions.
- When you find a subscription that you want to modify, select the name of the subscription to display its Subscriptions Details view.
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In the Subscription Details view, click Modify Subscription to open the Modify Subscription Details view.
- In the Modify Subscription Details view, click Modify Subscription to open the Modify Subscription Details view. In this view, you can change the subscription name and description, group ownership, option parameters for service configuration, and the End Date of the subscription period. You cannot edit the Start Date of the subscription period.
- Click Submit Subscription to save your changes.
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Wait for the confirmation view to see the order details, including the request number. Your request is subject to an approval process before it can be fulfilled and delivered.
- (Optional) If you want to see the original service request, click View Request to see detailed information about the original request.
- (Optional) In the confirmation view, click View Request to open the Request Details view for detailed information about the subscription you modified.
- (Optional) In the confirmation view, click Your Subscriptions to open the Subscriptions view.
- (Optional) In the confirmation view, click Reorder Service to open the Service Offering Details view for this subscription and place another order.
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(Optional) You can also modify a subscription during the checkout process. See Reorder a Service.
When a user clicks Modify Subscription or Recalculate (if external pricing is enabled), then semantic validation is executed. Validation blocks User Interface until the result is calculated and if it fails, then same validation report is used as for property restrictions.
NOTE: Only not hidden and not locked properties are semantically validated.When semantic validation identifies a failed input field, following error message is displayed:
Click to resolve errors
.NOTE: When you click on the linkClick to resolve errors
, the failed input field is highlighted in the user interface with the possible error message.
We welcome your comments!
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