Get Started > Known Problems and Limitations

Known Problems and Limitations

Known problems and limitations in this release are:

Problem Public network selected by subscriber fails to associate a floating IP.
Cause This happens if the public network selected by subscriber does not have a router interface with the selected private network.

Problem Configuring provider to Keystone v3 fails.
Cause This may happen if you already have a subscription that uses Keystone v2.0.

 

Problem The following error occurs: The dynamic property content is invalid with duplicate entries for value <networkName>.
Cause This error occurs because the JSP does not allow duplicate name even if Openstack accepts duplicate entries.

 

Problem Marketplace Portal shows an internal error.
Cause

Timeout values must be set appropriately.

You can use one of the two options to set the timeout values:

Option 1:

Based on network latency, loading dynamic values from the OpenStack portal will vary. By default, the DynamicPropertyFetch.READ_TIMEOUT and DynamicPropertyFetch.RESPONSE_SIZE properties defined in the csa.properties file is set to 30000 (30 seconds) and 50000 (50K bytes) respectively. If Marketplace Portal shows an internal error, increase the timeout values appropriately from the csa.war property file.

Option 2:

  • To enable the logging of the jsp's in csa.log file as info messages, update log4j2.xml file with the following: <logger name="org.apache.jsp.propertysources" level="info" />

    In Standalone CSA the log4j2.xml file is located in <CSA_JBOSS_HOME>\standalone\deployments\csa.war\WEBINF\ classes

    In HCM Suite the log4j2.xml file is located in /usr/local/hpe/csa/jboss-as/standalone/deployments/csa.war/WEBINF/ classes

  • In HCM Suite, perform the following steps to edit the csa.war property from the container:

    1. Open Command Prompt (cmd.exe)
    2. Run the command : docker ps | grep –i csa
    3. Copy the container ID for which a bash can be executed (“/hcm-startup.sh”)
    4. Run this command: docker exec –it <container ID> /bin/bash
    5. After entering into the container, go to the following location:

      /usr/local/hpe/csa/jboss-as/standalone/deployments/csa.war/WEB-INF/classes

    6. Edit the csa.properties file.

Recommendations

  1. If you want to create a new Keypair, then you must select the '--Create a new Keypair--' option from the Select from existing Keypair drop-down list.
  2. If you change the provider from dynamic to static in Subscriber Options, then enter the Provider Name as Name and Provider ID as Value.