Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Known Problems and Limitations
Known problems and limitations in this release are:
Problem | Public network selected by subscriber fails to associate a floating IP. |
Cause | This happens if the public network selected by subscriber does not have a router interface with the selected private network. |
Problem | Configuring provider to Keystone v3 fails. |
Cause | This may happen if you already have a subscription that uses Keystone v2.0. |
Problem | The following error occurs: The dynamic property content is invalid with duplicate entries for value <networkName> . |
Cause | This error occurs because the JSP does not allow duplicate name even if Openstack accepts duplicate entries. |
Problem | Marketplace Portal shows an internal error. |
Cause |
Timeout values must be set appropriately. You can use one of the two options to set the timeout values: Option 1: Based on network latency, loading dynamic values from the OpenStack portal will vary. By default, the
Option 2:
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Recommendations
- If you want to create a new Keypair, then you must select the '--Create a new Keypair--' option from the Select from existing Keypair drop-down list.
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If you change the provider from dynamic to static in Subscriber Options, then enter the Provider Name as Name and Provider ID as Value.
We welcome your comments!
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