Navigate the Help Center
Service Management Automation applications offers two documentation experiences. You can review the complete documentation Help system in the Help Center, or you can get immediate information about the current task in a Help window that is integrated into the application window.
Help Center
The Help Center organizes all Service Management Automation application documentation resources in a central location. You can use the top navigation menu, navigate via the breadcrumbs at the top of the page, search for a specific topic, or link to external HPE sites. The main component is the Help system, which is organized by module or by administrative area.
Type a search word or phrase into the Search Help Center text box at the top of the Help window and click 
to display a list of related topics. Select one of the results to display that topic.
Help window
Service Management Automation application has a context-sensitive Help window that appears when you click the Help button 
on the main toolbar. The content might describe the steps to complete the job you are doing, or suggest links to other topics. From the integrated help window you can do the following:
- Type a search word or phrase into the Search Help text box at the top of the Help window and click
to display a list of related topics. Select one of the results to display that topic in the Help window. -
Click the Home button
to display links to the documentation for each Service Management module or administrative area. - Click Help Center at the bottom of the Help window to open the complete Help Center.
Note Although Help describes all available procedures, your role may not enable you to complete every one. Administrators can also customize default permissions, create group permissions, or add restrictions that are correct for your organization. For specific information about your assigned permissions, contact your local administrator.
Search Help
Use the embedded Help search engine to search for concepts, tasks, or reference information. You can add Boolean operators to narrow your search results.
| Task | Boolean operator | Example |
|---|---|---|
| Search for one or more words. When a group of words are entered into the search field, "and" is inferred. | N/A | cat dog mouse |
|
Search for a phrase. You can specify that the search results contain a specific phrase. The search engine ignores certain commonly used words. Example: a, an, the, of, to, be, you, your, when, however, for, that, can (and more). Tip If your search results are not successful, delete less important words. |
" " (Double quotation marks) | "Change Coordinator" |
| Search for a string that contains one (or any) of the words in the search string. |
OR (case insensitive) | (pipe symbol) |
cat or dog or mouse cat | dog | mouse |
|
Search for two or more specific strings. |
AND (case insensitive) + (plus symbol) & (ampersand) |
cat And dog "windy day"+rain "noodle soup"&"animal crackers" |
| Search for all topics that do not contain a specific word or phrase. |
NOT (case insensitive) ! (exclamation point) |
not cat ! dog |
| Search for all topics that contain one string and do not contain another. | ^ (carat symbol) | cat ^ mouse |
| Combine search tasks. | ( ) parentheses |
cat and (dog or mouse) cat or dog (! mouse) |
